Privacy Policy

At Beany Bunny, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or otherwise interact with our services.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

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When you visit or use our website, we may collect certain information necessary to provide our services, process orders, improve your shopping experience, and communicate with you.

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A. Device & Website Usage Information

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When you browse our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type and operating system

• Time zone and general location information

• Pages and products you view

• Links or search terms that directed you to our website

• Date and time of your visit

• Your interaction with our website

• Other technical and browsing information

 

We may collect this information through technologies such as:

Cookies: Cookies are small data files stored on your device that help us remember your preferences, understand website usage, maintain your shopping experience, and improve website functionality. You may disable cookies through your browser settings; however, doing so may affect certain website features.

Log Files: We may automatically collect information such as IP address, browser type, Internet Service Provider, referring and exit pages, and date and time stamps. This information helps us understand website traffic, detect issues, and improve our services.

Pixels, Tags & Similar Technologies: We may use pixels, tags, web beacons, or similar technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing and advertising activities.

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2. Order & Transaction Information

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When you place an order with Beany Bunny, we collect information required to process and deliver your order, which may include:

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

• Products purchased

• Order value and transaction details

• Any other information necessary to fulfil your order

 

Payment Information

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Payments made through our website may be processed by secure third-party payment service providers. Your payment information is transmitted securely for authorization and processing.

Beany Bunny does not intentionally store your complete credit/debit card number, CVV, or other sensitive card information on its own systems when such information is processed by a third-party payment provider.

For refunds or other payment-related requirements, we may request information necessary to process the refund in accordance with our Refund Policy.

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3. Information You Provide to Us

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We may collect information that you voluntarily provide when you:

• Create an account or submit information through our website

• Place an order

• Contact customer support

• Submit feedback, reviews, or inquiries

• Participate in contests, promotions, or campaigns

• Subscribe to newsletters or marketing communications

• Provide information through forms or other interactions with Beany Bunny

We use this information only for legitimate business purposes, including providing and improving our products and services.

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4. How We Use Your Information

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We may use the information we collect to:

• Process, confirm, and fulfil your orders

• Deliver products to you

• Process payments and refunds

• Communicate with you regarding your orders

• Provide customer support

• Respond to your questions, feedback, or requests

• Improve our website, products, and services

• Personalize your shopping experience

• Understand customer preferences and website usage

• Detect, prevent, and investigate fraud, misuse, or security issues

• Improve and evaluate our marketing and advertising activities

• Send promotional or marketing communications where permitted and in accordance with your preferences

• Comply with applicable laws and legal requirements

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5. Sharing of Your Information

 

We may share certain information with trusted third parties when necessary to operate our business and provide our services.

These may include:

• Payment processing providers

• Shipping and delivery partners

• Website hosting and technology providers

• Analytics and website performance providers

• Marketing and advertising partners

• Customer support and communication service providers

• Professional advisors or service providers

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We only share information that is reasonably necessary for the relevant purpose.

We may also disclose your information where required by applicable law, regulation, legal process, court order, or governmental request, or when necessary to protect the rights, property, safety, or security of Beany Bunny, our customers, or others.

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6. Analytics & Marketing

 

We may use analytics tools, such as Google Analytics or similar services, to understand how visitors use our website, measure website performance, and improve our products and marketing activities.

These services may collect information about your interaction with our website in accordance with their respective privacy policies.

You can learn more about Google's privacy practices here:

Google Privacy Policy

Where applicable, you may also manage or disable certain analytics or advertising features through the relevant service provider's settings.

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7. Data Security

 

We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

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8. Data Retention

 

We retain personal information for as long as reasonably necessary to:

• Fulfil the purposes for which it was collected

• Complete and maintain records of transactions

• Provide our services

• Resolve disputes

• Prevent fraud or misuse

• Comply with applicable legal, tax, accounting, or regulatory requirements

Where information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

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9. Your Rights

 

Subject to applicable laws, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Request information about how your personal information is used

• Withdraw consent for certain communications or processing activities

• Opt out of promotional or marketing communications

 

Some information may need to be retained where we are legally required or permitted to do so, or where it is necessary for legitimate business, security, or administrative purposes.

To exercise any applicable rights, you may contact us using the details provided below.

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10. Marketing Communications

 

If you choose to receive promotional communications from Beany Bunny, we may send you information about new products, offers, promotions, or other updates.

You may unsubscribe from promotional emails or communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

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11. Third-Party Websites

 

Our website may contain links to third-party websites, payment providers, social media platforms, or other external services.

Beany Bunny is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

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12. Children's Privacy

 

Our website and services are not intended to knowingly collect personal information from children. If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete the information.

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13. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, applicable laws, regulations, or operational requirements.

Any updated version will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

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