Terms & Conditions

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1. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for any unlawful or fraudulent purpose

• Attempt to gain unauthorized access to our website, systems, or accounts

• Interfere with the security or functionality of the website

• Introduce viruses, malware, or other harmful technology

• Copy, reproduce, modify, distribute, or exploit website content without permission

• Use automated systems to access or collect information from our website without authorization

• Provide false, misleading, or fraudulent information while placing an order or using our services

We reserve the right to restrict or terminate access to our website where we reasonably believe that these terms have been violated.

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2. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are placing an order on behalf of a business or another individual, you confirm that you have the necessary authority to do so.

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3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, ingredients, packaging details, and other information displayed on our website are accurate and up to date.

However, product packaging, labels, appearance, colors, or other visual details may vary slightly from the images displayed on the website.

We reserve the right to update product information, formulations, packaging, availability, or specifications where necessary.

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4. Product Availability

All products displayed on our website are subject to availability.

If a product becomes unavailable after you place an order, we may contact you regarding an alternative product, revised delivery arrangement, or applicable refund.

We reserve the right to limit the quantity of products that may be purchased by a customer or per order.

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5. Prices​

All product prices displayed on our website are listed in INR , unless otherwise stated.

Prices may be changed at any time without prior notice.

We make reasonable efforts to ensure that prices displayed on the website are accurate. However, if an obvious pricing error occurs, we reserve the right to correct the error and, where appropriate, cancel the affected order and provide a refund for any amount already paid.

Applicable taxes, shipping charges, or other charges, where relevant, will be displayed during the checkout process or as otherwise required by applicable law.

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6. Orders

When you place an order through our website, you are making a request to purchase the selected products at the applicable price.

After receiving your order, we may send an order confirmation to the email address or contact information provided by you.

An order confirmation does not necessarily guarantee acceptance of the order. We reserve the right to accept, reject, cancel, or limit an order for reasons including:

• Product unavailability

• Pricing or listing errors

• Payment issues

• Incorrect customer information

• Suspected fraud or unauthorized activity

• Shipping or serviceability limitations

• Violation of these Terms & Conditions

If we cancel an order after payment has been received, the applicable amount will be refunded in accordance with our Refund & Return Policy.

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7. Payment

Payments may be processed through secure third-party payment service providers.

You agree to provide accurate and valid payment and billing information when placing an order.

We do not intentionally store complete credit/debit card details such as card numbers or CVV information when such information is processed by a third-party payment provider.

If your payment is unsuccessful, your order may not be processed until successful payment confirmation is received.

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8. Shipping & Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery timelines provided on our website are estimates and may vary due to courier operations, weather conditions, holidays, remote locations, transportation issues, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete delivery information.

For further information, please refer to our Shipping Policy.

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9. Returns, Refunds & Replacements

Returns, refunds, and replacements are governed by our Refund & Return Policy.

For food and beverage products, opened, used, partially consumed, or tampered-with products may generally not be eligible for return or refund.

Broken or damaged jars are not automatically eligible for a refund or replacement. Where a jar is damaged during transportation, the customer must report the issue within the time period specified in our Refund & Return Policy and provide the required photographic or video evidence for verification.

Beany Bunny reserves the right to review each claim before approving a refund or replacement.

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10. Order Cancellation

Orders may be cancelled before dispatch, subject to our ability to process the cancellation.

Once an order has been dispatched, cancellation may no longer be possible.

For further information regarding cancellations and refunds, please refer to our Refund & Return Policy.

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11. Promotions & Discounts

From time to time, Beany Bunny may offer discounts, promotional codes, bundles, special offers, or other promotional campaigns.

Each promotion may have its own terms and conditions, including eligibility requirements, validity periods, product restrictions, and usage limits.

Unless otherwise stated, promotional offers cannot be combined with other discounts or offers.

We reserve the right to modify, suspend, or discontinue any promotion at any time.

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12. Intellectual Property

All content available on the Beany Bunny website, including but not limited to:

• Brand names and logos

• Product names

• Product descriptions

• Photographs and graphics

• Website design

• Text and written content

• Packaging artwork

• Illustrations

• Videos

• Marketing materials

is owned by or licensed to Beany Bunny and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

The Beany Bunny name, logo, branding, and associated visual elements may not be used without our prior written authorization.

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13. Customer Reviews & User Content

If you submit reviews, comments, photographs, feedback, testimonials, or other content to Beany Bunny, you agree that the content is truthful, lawful, and does not violate the rights of any third party.

You should not submit content that is:

• Abusive, threatening, defamatory, or discriminatory

• Misleading or fraudulent

• Infringing of another person's intellectual property or privacy rights

• Containing harmful or malicious software

• Unlawful or otherwise inappropriate

By submitting content to us, you grant Beany Bunny permission to use, reproduce, display, and publish that content for legitimate business, marketing, promotional, or website-related purposes, subject to applicable law.

We reserve the right to remove content that violates these terms or is otherwise inappropriate.

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14. Third-Party Services & Links

Our website may use or contain links to third-party services, websites, payment providers, delivery partners, analytics services, social media platforms, or other external services.

These third parties operate independently and may have their own terms and privacy policies.

Beany Bunny is not responsible for the availability, content, security, or practices of third-party websites or services that are outside our control.

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15. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.

We may temporarily suspend, restrict, modify, or discontinue any part of the website for maintenance, upgrades, security reasons, technical issues, or other operational requirements.

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16. Disclaimer

To the extent permitted by applicable law, Beany Bunny provides the website and its content on an "as available" basis.

We make reasonable efforts to provide accurate information but do not guarantee that all website content will always be complete, current, or error-free.

Nothing in these Terms & Conditions excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

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17. Limitation of Liability

To the extent permitted by applicable law, Beany Bunny shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability cannot reasonably be attributed to Beany Bunny.

We are not responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures, government restrictions, strikes, transportation disruptions, or other unforeseen events.

Nothing in these Terms & Conditions is intended to exclude liability that cannot legally be excluded under applicable law.

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18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Beany Bunny, its owners, employees, representatives, and service providers harmless from claims, losses, damages, liabilities, or expenses arising from:

• Your violation of these Terms & Conditions

• Your misuse of our website

• Your violation of applicable laws

• Your infringement of the rights of another person or entity

• Information or content submitted by you that violates these terms

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19. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

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20. Changes to These Terms

Beany Bunny reserves the right to update, modify, or replace these Terms & Conditions at any time to reflect changes in our business, products, website, services, legal requirements, or operational practices.

Any updated version will be posted on this page with a revised effective date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.

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21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of our website shall be subject to the jurisdiction of the courts located in [Insert City, State, India], to the extent permitted by applicable law.

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